How to Track a USPS Package Step by Step
Whether you're waiting on an important document or a long-awaited online order, knowing how to track your USPS shipment gives you peace of mind and helps you plan for delivery. This guide walks you through every method available for tracking a USPS package.
What You'll Need: Your USPS Tracking Number
Every tracked USPS shipment comes with a tracking number. Depending on the service, it may look slightly different:
- Priority Mail: 22-digit number (e.g., 9400 1000 0000 0000 0000 00)
- First-Class Package: Starts with 9400 or 9205
- USPS Tracking: Starts with 9400
- Certified Mail: Starts with 9407
- Express Mail: Starts with EA, EC, or ED
You'll find your tracking number on your receipt, in your shipping confirmation email, or on the label affixed to the package.
Method 1: Track on the USPS Website
- Go to usps.com and click on "Track a Package" in the top navigation.
- Enter your tracking number in the search box.
- Click the search icon or press Enter.
- Your tracking history will display, showing every scan event in chronological order.
Method 2: Track via Text Message
USPS offers SMS tracking — simply text your tracking number to 28777 (2USPS). You'll receive a text reply with the latest status of your package. You can also reply "STOP" at any time to opt out of future messages.
Method 3: Call USPS Customer Service
If you prefer to speak with someone, call 1-800-222-1811. Have your tracking number ready and an automated system will provide status updates. You can also request to speak with a representative for more detailed assistance.
Method 4: Use the USPS Mobile App
The official USPS app (available for iOS and Android) lets you track packages, schedule redelivery, and even scan barcodes directly. It's a convenient option if you regularly receive USPS shipments.
Understanding USPS Tracking Statuses
| Status | What It Means |
|---|---|
| Pre-Shipment | Label created but not yet dropped off or picked up |
| In Transit | Package is moving through the USPS network |
| Out for Delivery | Carrier has the package and is delivering it today |
| Delivered | Package was successfully delivered |
| Alert / Exception | An issue occurred — address problem, attempted delivery, etc. |
What to Do If Tracking Isn't Updating
It's common for tracking to stall, especially over weekends or holidays. Here are a few things to check:
- Wait 24 hours — scans don't happen at every facility
- Confirm the tracking number was entered correctly
- Check if a delivery attempt was made (look for a notice slip)
- Contact USPS if the package hasn't moved in 5+ business days
Pro Tips for Hassle-Free USPS Tracking
- Sign up for USPS Informed Delivery — get daily email digests showing photos of incoming mail.
- Use the USPS website to set up email or text alerts for automatic status updates.
- For high-value items, always choose a service that includes tracking and insurance.
Tracking your USPS package doesn't have to be stressful. With multiple tracking channels and proactive alert tools, staying informed about your shipment is easier than ever.